Last updated: [Date]
This Legal Notice applies to [Website URL], operated by [Legal Business Name], trading as [Store Name].
By using this website, browsing our products, placing an order, or purchasing from us, you agree to the terms set out in this Legal Notice, together with our Terms of Service, Return and Refund Policy, Shipping Policy and Privacy Policy.
Business Information
Legal business name: [Legal Business Name]
Trading name: [Store Name]
Business address: [Business Address]
Email: [Customer Service Email]
Phone: [Optional]
Website: [Website URL]
Nature of Business
[Store Name] is an online retail store selling furniture, home décor and related products.
Some products may be fulfilled directly by third-party suppliers, warehouses, logistics providers or fulfilment partners. We remain the customer-facing retailer for orders placed through our website.
Third-Party Fulfilment Notice
Some orders may be shipped directly from third-party fulfilment centres, suppliers, warehouses or logistics providers.
This means your order may be processed, packed or dispatched by a fulfilment partner on our behalf.
Please do not contact or return items directly to any supplier, warehouse, manufacturer or fulfilment partner unless we have instructed you to do so in writing.
All customer service enquiries should be directed to us at:
[Customer Service Email]
Product Information Disclaimer
We make reasonable efforts to ensure that product information on our website is accurate, complete and up to date.
However, we do not guarantee that all product descriptions, images, prices, dimensions, colours, materials, availability, delivery estimates or other website content will always be error-free, complete, current or perfectly accurate.
We reserve the right to correct errors, update product information, change prices, amend descriptions, cancel orders, or issue refunds where information has been listed incorrectly.
Handmade and Natural Product Disclaimer
Many of our products are handmade, hand-finished, artisan-made or made from natural materials such as solid wood.
Natural and handmade variations are part of the character of these products and are not considered faults or defects.
These variations may include:
- Differences in wood grain
- Differences in colour, tone or texture
- Natural knots, marks, fills or imperfections
- Slight variations in finish
- Minor dimensional tolerances
- Small gaps or movement caused by natural wood behaviour
- Variations in carving, pattern placement or hand-applied finishes
- Differences between product photography and the item received due to lighting, screen settings or natural material variation
Product images are provided for guidance only. The product you receive may vary slightly from the images shown on our website.
Product Dimensions and Colour Disclaimer
Product dimensions are approximate unless expressly stated otherwise.
You are responsible for checking product dimensions before ordering and ensuring that items will fit through doorways, hallways, stairways, elevators and into your intended space.
Colours, tones, finishes and textures may appear differently depending on:
- Device screen settings
- Lighting conditions
- Photography
- Natural material variation
- Batch variation
- Hand-finishing processes
Minor differences in dimensions, colour, tone, texture, grain or finish are not considered defects.
Stock and Availability Disclaimer
Product availability is not guaranteed until your order has been confirmed, accepted and processed.
Because some inventory may be managed by third-party suppliers or fulfilment partners, stock levels may change without notice.
If an item becomes unavailable after purchase, we may contact you to offer an alternative, delayed fulfilment option, or refund.
Shipping and Delivery Disclaimer
Shipping and delivery timeframes are estimates only unless expressly stated otherwise.
We are not responsible for delays caused by carriers, warehouses, suppliers, weather, access issues, incorrect delivery information, customer unavailability, supply chain disruption, or events outside our reasonable control.
Where a shipping timeframe is shown, we aim to ship within that timeframe. If no specific shipping timeframe is provided, we aim to ship within a reasonable timeframe and in accordance with applicable US rules. The FTC’s Mail, Internet, or Telephone Order Merchandise Rule requires sellers to have a reasonable basis for advertised shipping times, and if no time is stated, shipment is generally expected within 30 days.
Returns and Refunds Disclaimer
Returns and refunds are governed by our Return and Refund Policy.
Due to the size, weight, handling requirements and specialist fulfilment process of many of our products, we do not accept change-of-mind returns unless we have agreed otherwise in writing or applicable law requires otherwise.
This does not limit any rights you may have under applicable law where an item is damaged, defective, incorrect, misdescribed, not delivered, or otherwise subject to a legal remedy.
Customer Responsibility Notice
Before placing an order, you are responsible for checking:
- Product dimensions
- Product description
- Colour and finish information
- Delivery address
- Delivery access
- Room measurements
- Stairways, hallways, doorways and elevators
- Any building restrictions or delivery limitations
We are not responsible if an item does not fit your space or cannot be delivered due to access issues that were not disclosed before dispatch.
California Proposition 65 Notice
Some products may contain materials, finishes, foams, textiles, wood dust, metals or other substances that may require warnings under California Proposition 65.
Where required, products sold into California may carry a Proposition 65 warning on the product page, packaging, label, checkout area or accompanying materials.
California’s official Proposition 65 guidance states that furniture products may contain listed chemicals, and that not all furniture products require a warning depending on exposure levels and materials used.
A Proposition 65 warning does not necessarily mean that a product is unsafe. It means that the product may expose you to one or more chemicals listed by the State of California as causing cancer, birth defects or other reproductive harm.
For more information, please visit the official California Proposition 65 website.
Product Care and Use Disclaimer
You are responsible for using, storing, cleaning and maintaining products appropriately.
We are not responsible for damage caused by:
- Misuse
- Improper assembly
- Improper cleaning
- Exposure to excessive heat, moisture, dryness or sunlight
- Normal wear and tear
- Accidental damage
- Alterations or repairs not authorised by us
- Failure to follow care instructions
- Improper storage
- Environmental conditions after delivery
Website Information Disclaimer
The information on this website is provided for general product, furniture, décor and home styling purposes only.
Nothing on this website should be treated as professional design, construction, installation, safety, tax, legal or other professional advice.
You are responsible for ensuring that products are suitable for your intended use, property, environment and requirements.
Intellectual Property
All content on this website, including text, images, logos, graphics, layouts, product descriptions, photography, branding, icons and other materials, is owned by us or licensed to us.
You may not copy, reproduce, distribute, modify, publish, sell, scrape, download or use our content without our prior written permission.
Unauthorised use of our content may result in legal action.
Third-Party Links
Our website may contain links to third-party websites, services, apps, tools or payment providers.
These links are provided for convenience only.
We are not responsible for the content, policies, accuracy, security, availability or practices of third-party websites or services.
Accessing third-party websites is at your own risk.
Reviews, Comments and User Content
If you submit reviews, photos, comments, feedback or other content to us, you confirm that you have the right to share that content.
Unless prohibited by law, you grant us permission to use, reproduce, display, edit, publish and share that content for customer service, marketing, promotional and business purposes.
We may remove or refuse user-submitted content at our discretion.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages.
This includes, but is not limited to:
- Loss of profits
- Loss of business
- Loss of opportunity
- Loss of data
- Delivery delays
- Carrier issues
- Warehouse issues
- Supplier issues
- Product misuse
- Website errors
- Website downtime
- Events outside our reasonable control
To the fullest extent permitted by law, our total liability in relation to any order will not exceed the amount paid by you for the product giving rise to the claim.
Nothing in this Legal Notice limits liability that cannot be limited or excluded under applicable law.
No Waiver of Legal Rights
Nothing in this Legal Notice, our Terms of Service, Return and Refund Policy, Shipping Policy or Privacy Policy is intended to limit or exclude any rights that cannot be limited or excluded under applicable law.
If any part of this Legal Notice is found to be invalid, unlawful or unenforceable, the remaining parts will continue to apply.
Changes to This Legal Notice
We may update this Legal Notice from time to time.
The version published on this website at the time of your order or website use will apply.
Your continued use of our website after changes are posted means you accept the updated Legal Notice.
Contact Us
If you have any questions about this Legal Notice, please contact us at:
Email: [Customer Service Email]
